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  • Read the frequently asked questions below

Where to find us

St Magnus House
3 Lower Thames Street
London
EC3R 6HD
Tel. 0800 7720160

FAQs

   

Verv is a smart hub that attaches to your electricity meter and uses cutting-edge artificial intelligence and machine learning techniques to learn and reason about the energy signals that it observes at that point. It uses similar techniques as speech recognition services to recognise the unique electrical signals drawn by your key appliances as they operate. As such, Verv can give you insights into your energy usage not previously possible. And the beauty of Verv is that it will continue to get smarter the more it gets to know your home, unlocking more and more exciting features as it goes.

The information is delivered to you via a friendly app which is free to download from the app store.

No! Once you’ve paid the upfront cost, you will have access to all of Verv’s amazing features which will continue to develop and be updated via over the air software updates.

Verv is currently being sold in the UK and Ireland, with roll-out to Europe expected in 2018. Verv is currently compatible with single-phase electric power, with three-phase compatibility coming in the future.

Verv will work with both smart and non-smart appliances and no smart plugs are needed.

Yes, Verv is a smart home product that operates independently from any energy suppliers.

Verv is currently compatible with iPhones, iPads and Android tablets and smartphones. Current specifications:

  • An iPhone or iPad (iOS 10 or above)
  • An Android phone or tablet (Android 5.0 Lollipop or above)

The Verv app is available on the iOS app store and Google Play.

Verv focuses on saving you money and helping you to keep your appliances healthy. With this in mind, Verv is trying to change your usage behaviour with appliances that consume the greatest amount of energy that will have a positive effect on your energy bills. At this stage, Verv won’t capture information on appliances that draw a tiny amount of energy such as phone chargers or radios. It will immediately give you information on the key appliances known to draw the most electricity in the average home. As we develop Verv, the list of appliances will expand.

Verv does not use smart meter data, instead it uses its own sensor to gather data at a granularity millions of times greater than seen by smart meters.

Verv does not currently monitor solar input but will be rolling out a solar and battery storage compatible unit in 2018. This is a really important focus for us and we are working on some really exciting projects in this space which include bringing peer-to-peer energy trading to life. Head over to Verv Labs to find out how we are a pioneering a movement towards a low carbon economy!

You only need one Verv hub to monitor all appliances in your home, no matter how big your house is or how many appliances you own.

Verv uses your data to give you the best customised experience possible for understanding your home. It utilises the same high level of encryption and security as your bank does when providing you access to online banking. We have built Verv from the ground up, with data integrity and security in mind, so that you can be confident that your personal data is safe.

You do not need an electrician to install your Verv hub. The Verv hub sits next to your electricity or smart meter and the sensor (current clamp) provided clips onto it and captures your electricity data from this single point.

Verv is a cutting-edge product, and as such there are installation features that we’re working on to continually improve it and ensure it’s suitable for all homes.

At this stage, Verv needs:

  • Indoor access to your electricity meter or smart meter
  • A power socket within 2 meters of your meter (or use an extension cable)
  • A good WiFi signal